Total Leisure Concepts (TLC) Ltd is committed to developing relationships with local Councils and their Communities.

• We clearly see a partnership with the following outcomes:
• Development of a medium to long term relationship in order to obtain best value for money.
• Delivery of service levels at optimum cost
• Maximising the use of local resources
• Management of Council's exposure to risk
• Application of best practice to the management of the district's swimming assets and systems for the long term.
• Recognition of differing local community requirements

Management Concepts TLC has adopted a “best practice” approach to leisure facility management. This is deliverable through two key strategies, which we believe are missing in the current leisure market: caring for people and providing an affordable quality service. These strategies have been translated into a series of systems and processes that are applied at all TLC operated facilities.  TLC will be guided by: 

Our Vision:

“To be the leisure partner of choice”

Recognised by:

• Customers- as a partner that always exceeds expectations
• Employees - as the best place to work
• Community - as a model for success

Our Mission:

“To make our customers and staff successful through the development and application of unique leisure solutions”

Our Values:

• Professionalism
• Teamwork
• Quality
• Community