• Development of a medium to long term relationship in order to obtain best value for money.
• Delivery of service levels at optimum cost
• Maximising the use of local resources
• Management of Council's exposure to risk
• Application of best practice to the management of the district's swimming assets and systems for the long term.
• Recognition of differing local community requirements

 Management Concepts TLC has adopted a “best practice” approach to leisure facility management. This is deliverable through two key strategies, which we believe are missing in the current leisure market: caring for people and providing an affordable quality service. These strategies have been translated into a series of systems and processes that are applied at all TLC operated facilities.  TLC will be guided by: 

Our Vision:

 “To be the leisure partner of choice”

Recognised by:·        Customers- as a partner that always exceeds expectations·        Employees - as the best place to work·        Community - as a model for success

Our Mission:

“To make our customers and staff successful through the development and application of unique leisure solutions”

Our Values: